Answers to the questions we hear most about ordering, delivery, payment and service. If yours is not here, message us on WhatsApp.
Do you sell commercial gym equipment to businesses outside Charlotte?
Yes. We are a commercial gym equipment supplier in Charlotte, NC, and we ship nationwide. Gym equipment delivery is available across the USA, from local Charlotte gyms to clients in South Carolina, the rest of the Southeast and every other state.
How do I get commercial gym equipment prices for my facility?
Add products to your cart and check out, or fill in our form to request a quote for gym equipment. We reply with a written gym equipment quote that includes volume pricing, freight to your ZIP code and optional installation. Most quotes go out within one business day.
Do you offer gym equipment financing or leasing?
Yes. Ask us about gym equipment financing and gym equipment leasing for larger projects. Approval and terms come from our third-party finance partners and depend on your business.
Is installation included?
Gym equipment installation, gym equipment assembly and white glove delivery are available as add-on services. We place, assemble, level and test every machine, and we remove all packaging.
Does the equipment come with a warranty?
All new commercial gym equipment we sell carries the manufacturer's commercial warranty. Coverage varies by product, so ask for the warranty details with your quote.
Can you help us design our gym layout?
Yes. Our gym design and layout service maps your floor plan, traffic flow and equipment mix, so your gym build out fits both the space and your members.
Do you service and repair equipment?
We offer gym equipment maintenance plans, gym equipment repair and preventive maintenance for gym equipment to keep your fitness center running without downtime.
Do you sell to home gyms too?
Our focus is commercial, but many customers buy heavy duty gym equipment for garage gym equipment or home gym equipment setups that need commercial-grade durability. The same pricing and delivery options apply.
How long does delivery take?
Lead times depend on the product and whether it is in stock with our distribution partners. Many items ship within one to three weeks, and larger packages can take longer. Your quote shows the expected lead time for every item.
Is there a minimum order?
No. You can buy a single bench or a full gym. Volume pricing applies automatically to larger orders.
Why does the price say "+ freight"?
Commercial equipment ships by freight, and the cost depends on weight, size and your ZIP code. We quote freight before you pay, so there are no surprises.
How do I pay?
You can place an order online and choose to pay by invoice. We confirm freight and send an invoice with payment details. Schools and public bodies can pay by purchase order. Financing and leasing are available through our partners.
Can I see the equipment before I buy?
Contact us to arrange a visit to our Charlotte office, or ask for spec sheets, videos and photos of any product on WhatsApp.
Do you sell brands that are not on the website?
Yes. We can source most commercial fitness brands and models. Send us the product name or a link and we will quote it.
What if something arrives damaged?
Note any visible damage on the delivery receipt and contact us within 48 hours with photos. We file the freight claim and arrange a replacement part or unit.
Can you put our logo on dumbbells or plates?
Custom logo dumbbells and plates are available on qualifying orders. Ask for details with your quote.
Still have a question?
Message our team and we will get back to you during business hours.